THE SHOP

Terms of sale

Clear, plain answers about shopping with us.

Terms of sale

By using this shop and placing an order you agree to these terms.

Prices and stock

Prices are in Ghana cedis. Stock is shown for the branch you choose. If an item turns out to be unavailable after you order, we will tell you and refund anything you paid for it.

Orders and payment

An order is accepted when we confirm it. You pay online by card or mobile money at checkout. Orders that are not paid may be cancelled and the items returned to stock.

Delivery and pickup

See delivery and pickup. Risk in the goods passes to you when you receive or collect them.

Returns

See returns and exchanges. Nothing here takes away your rights under Ghanaian law.

Your account

Keep your password private. You are responsible for what happens under your account. Tell us at once if you think someone else has used it.

Our responsibility

We take care to describe items and prices correctly. Colours can look different on different screens. To the extent the law allows, we are not responsible for loss that we could not reasonably have foreseen.

Changes

We may update these terms. The version on this page when you order is the one that applies to that order.

The law

These terms are governed by the laws of Ghana.

Contact

Ask at any of our branches.